Effective Date: 19.06.2026

Welcome to https://youone.com/ ("Website"). The Website is owned and operated by Mahesh Value Products Private Limited ("MVPL") under the brand name YouOne.

By accessing, browsing, registering, or purchasing products through the Website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the Website.

1. Ownership and Intellectual Property

The trade name, word mark, logo, content, designs, product information, and all intellectual property rights associated with YouOne and https://youone.com/ are owned solely by MVPL.

Nothing contained on this Website shall be construed as granting any license or right to use any trademark, logo, design, text, image, or other intellectual property displayed on the Website without prior written consent from YouOne or MVPL.

2. Acceptance of Terms

Any person placing an order on the Website ("Customer") represents and warrants that:

· They are competent to enter into a legally binding contract under applicable laws;

· Their consent is free and not obtained by force, coercion, fraud, or misrepresentation;

· The purchase is for a lawful purpose.

By using this Website and/or placing an order, the Customer acknowledges and agrees to these Terms in their entirety.

YouOne reserves the right to modify these Terms at any time without prior notice. Continued use of the Website following any modifications shall constitute acceptance of the revised Terms.

3. Eligibility and Delivery

Products displayed on the Website are intended for delivery within India unless otherwise specified.

Customers are responsible for:

· Providing complete and accurate delivery information;

· Complying with all applicable laws and regulations;

· Providing any documents or information required for delivery.

YouOne and its delivery partners shall not be responsible for delayed or failed delivery resulting from:

· Incorrect or incomplete addresses;

· Failure to provide required information;

· Customer unavailability;

· Circumstances beyond reasonable control.

4. Orders and Modifications

Once a product has been ordered, any request for modification, cancellation, or change may be considered only before the order has been processed or dispatched.

Any request made by phone, email, or any other mode of communication may require written confirmation and acceptance by YouOne.

YouOne reserves the right to refuse, cancel, or limit any order at its sole discretion.

5. Delivery and Third-Party Service Providers

Products may be delivered through third-party courier and logistics partners.

By placing an order, the Customer authorizes such third-party service providers to deliver the ordered products.

YouOne shall not be responsible for delays, damages, or non-delivery arising due to incorrect addresses, customer unavailability, force majeure events, or failures attributable to third-party logistics providers beyond reasonable control.

6. Customer Information

YouOne may use information provided by customers for:

· Order processing and fulfillment;

· Customer support;

· Service-related communications;

· Product updates and promotional communications;

· Website improvements and analytics;

· Compliance with legal obligations.

The collection and use of personal information shall be governed by the Privacy Policy available on the Website.

7. Transfer of Ownership and Risk

Ownership and risk in the products shall pass to the Customer upon successful delivery of the products to the address specified by the Customer.

Applicable taxes, duties, and charges relating to the purchase of products shall be borne by the Customer unless otherwise specified.

8. Trademarks and Intellectual Property Rights

This Website contains trademarks, trade names, logos, service marks, copyrights, product images, graphics, videos, and other proprietary material belonging to YouOne and/or MVPL.

The Customer acknowledges that use of the Website does not grant any ownership rights in such intellectual property.

The Customer agrees not to:

· Copy;

· Modify;

· Reproduce;

· Distribute;

· Reverse engineer;

· Commercially exploit;

· Create derivative works from any content available on the Website without prior written consent.

Any unauthorized use may result in legal action.

9. Product Warranty and Customer Disputes

Except as expressly stated on the Website or product pages, YouOne does not provide any additional warranties or guarantees regarding products sold through the Website.

The Customer agrees to indemnify and hold harmless YouOne and MVPL against any loss, damage, claim, or liability arising from:

· Breach of these Terms;

· Misrepresentation by the Customer;

· Unlawful use of products or services.

10. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds of products purchased through the Website shall be governed by the Return and Refund Policy available on the Website. Customers are advised to review the Return and Refund Policy before placing any order.

11. Product Information Disclaimer

YouOne makes reasonable efforts to ensure that product descriptions, specifications, pricing, images, and other information displayed on the Website are accurate.

However, product images are for illustrative purposes only. Actual colours, specifications, packaging, and appearance of products, including badminton shoes, rackets, apparel, accessories, and equipment, may vary slightly due to manufacturing updates, display settings, photography, or other factors.

12. Pricing Errors and Product Availability

YouOne reserves the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, offers, promotions, or availability of products at any time without prior notice.

YouOne further reserves the right to refuse or cancel any order arising from pricing errors, technical errors, or product unavailability, even after an order has been placed and payment has been received. In such cases, any amount received from the Customer shall be refunded in accordance with the applicable refund process.

13. Prohibited Uses

You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:

· Uploading or transmitting unlawful, harmful, defamatory, obscene, or offensive content;

· Sending spam or unsolicited communications;

· Introducing viruses or malicious software;

· Attempting unauthorized access to systems or data;

· Infringing intellectual property rights;

· Violating applicable laws or regulations.

YouOne reserves the right to investigate and take appropriate action, including suspension or termination of access.

14. Third-Party Links

The Website may contain links to third-party websites for customer convenience.

YouOne does not control, endorse, or assume responsibility for the content, privacy practices, products, or services of third-party websites. Access to such websites is entirely at the user's own risk.

15. Modifications to the Website

The Website may contain typographical errors, inaccuracies, or omissions.

YouOne reserves the right to:

· Correct errors;

· Update information;

· Modify content;

· Change products, pricing, offers, or availability;

at any time without prior notice.

Failure by YouOne to enforce any provision of these Terms shall not constitute a waiver of such rights.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

17. Disclaimer of Warranties and Limitation of Liability

THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

YOUONE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOUONE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE, PRODUCT UNAVAILABILITY, DELAY IN DELIVERY, SYSTEM ERRORS, LOSS OF DATA, OR UNAUTHORIZED ACCESS.

18. Force Majeure

YouOne shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, floods, fires, earthquakes, pandemics, government actions, war, civil disturbances, strikes, transportation disruptions, internet failures, or supplier failures.

19. Indemnification

The Customer agrees to indemnify, defend, and hold harmless YouOne, MVPL, their officers, directors, employees, agents, contractors, affiliates, partners, and subsidiaries from and against all claims, actions, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of:

· Use of the Website;

· Violation of these Terms;

· Violation of applicable laws;

· Infringement of third-party rights.

20. User Account and Password

Upon creating an account on the Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You agree to notify YouOne immediately of any unauthorized use of your account.

21. Payment Information

You agree, understand, and confirm that the payment information provided by you on https://youone.com/ is accurate and lawfully belongs to you.

YouOne does not store complete credit card details, debit card details, CVV, UPI PIN, or banking credentials on its servers. Payments are processed through secure third-party payment gateways.

YouOne shall not be liable for fraudulent transactions arising from the unauthorized use of payment instruments by third parties.

22. Relationship of Parties

Nothing contained in these Terms shall be deemed to create any partnership, joint venture, agency, employment, or fiduciary relationship between YouOne and the Customer.

23. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or use of the Website shall be subject to the exclusive jurisdiction of the competent courts at Chennai, Tamil Nadu, India.

24. Entire Agreement

These Terms of Service constitute the complete agreement between YouOne and the Customer concerning the use of the Website and supersede all prior communications, understandings, and agreements, whether written or oral, relating to the subject matter herein.

25. Contact Us

YouOne
Website: https://youone.com/
Email: support@youone.com